Support

Stuck, found a bug, or want something added? Write to us below and we'll reply by email.

We usually answer within a day.

Where are my canvases saved?

On your device, automatically, as you work. With iCloud sync on, they're also in your own iCloud, so your Mac and iPhone show the same canvases.

How do I add something?

On a Mac, press / (or ⌘K) and type what you want: note, table, chart, timer, picture. Double-click empty space to start typing. Drop pictures straight onto the canvas.

How do I move around?

Scroll with two fingers to pan and pinch to zoom. ⌘0 fits everything on screen. Press ? in the app for every shortcut.

I deleted something by mistake

Press ⌘Z to undo. The app also keeps daily backups you can go back to.

How do I cancel a subscription?

Subscriptions are managed by Apple. On iPhone, open Settings, tap your name, then Subscriptions. On a Mac, open the App Store, click your name, then Account Settings and Subscriptions.